You Can Get A Refund On Your Season Ticket If You’re Working From Home
A lot of us require season tickets to commute into work, and while they provide great discounts for those making the same journey every week, they still cost a small fortune.
With the country ordered to work from home where possible, millions of pounds worth of season tickets have been left to collect dust in our purses - which is a big blow for those with months left on them.
Well now, the rail industry is offering full refunds for all season ticket holders, as well as for non-refundable single and return tickets.
Passengers can now cash in their season tickets online, backdating their refunds to 17th March - the day Boris Johnson ordered people to work from home where possible - or the last day they travelled, if later.
While the government scheme is being managed by Rail Delivery Group, ticket-holders are required to apply for a refund through their individual ticket providers.
As for how much you'll get back, don't expect the full amount. Season tickets already offer huge discounts (I.e a year's worth of travel for the equivalent of 40 weeks), so it's not as simple as getting back the amount of the ticket divided by 12 for every month you don't use it.
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To get your refund, passengers with an electronic ticket can simply login in to their provider's portal and apply for a refund online.
Those holding paper ticket will have to send off a web application form. As part of it, you are required to send in two images of your ticket: the first as it is, and the second, with the words 'Covid 19' on it and then cut in two.
If you paid for your ticket by debit or credit card, the ticket operator will have your details already and return the money to you that way.
If you paid in cash, cheque or by using one of the ticket machines, you can choose to have your money sent back via bank transfer or PayPal.
Refunds are usually processed within 28 days, depending on the provider.
Similarly, many firms are also letting passengers have refunds on single or return tickets - again, by filling out an online application form.
For more information, head to the dedicated coronavirus pages of your ticket providers.
Featured Image Credit: PA