Poppy Bilderbeck
A shopper has spoken out about one of the potential dangers of having unisex changing rooms after a scary experience in Primark.
Charlotte Kirby was in one of the clothing stores in Cambridge and had gone to the new unisex changing rooms when she was met with not just one but two very uncomfortable situations.
Charlotte has since warned other girls to not 'go in changing rooms alone':
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Charlotte posted the video while sat in her car soon after the incident occurred, still feeling 'emotional'.
"I feel really stupid being emotional about this, but I was trying on some clothes, and it was a unisex changing room which I'm really for and I love that because it makes everyone feel included.
"But twice, two men opened the curtain and walked in on me. Luckily both times I was [...] fully-clothed, but I could easily not have been," she said.
The TikToker explained how it was two 'different people' but that they were 'clearly from the same group'.
She continued: "There was probably 100 changing rooms available. So it wasn't like, 'Oo is someone in here or not?'
"The first time was as they walked in they did it and the second time, was like one of them said to the other, 'Have you tried it on, can I see?' and he opened it."
Charlotte reflected on the shock she felt over being intruded upon and how she even apologised 'as if it was [her] fault'.
"I have to say though, Primark have been amazing. They were really really good about it. They have walked me back to my car because I was scared.
"Apparently it's not the first time it's happened. Security are watching back the tapes and trying to find who it is," she added.
The video has amassed over one million views, with other women flooding to the post in outrage over the incident.
One suggested a potential solution to the issue: "I think changing rooms should have proper doors on like toilets."
"So torn about how I feel about this. I want everyone to feel included and everyone to feel safe at the same time," another noted.
A third thanked Charlotte for raising awareness of such an issue: "So sorry this has happened but thank you for sharing. I will warn my niece because of your video."
Alongside her video, Charlotte wrote: "Please be aware/spread the word and stay safe girls. Don’t go in changing rooms alone. This never even crossed my mind when I went into a unisex changing room.
"Thank you @primark for dealing with this so well. I know worst things could have happened but I still feel very shaken up."
A spokesperson for Primark told Tyla: "We are really sorry to hear of this customer’s experience. It shouldn’t have happened and we’re urgently investigating.
"We are currently reviewing our approach to fitting rooms in our stores to ensure these are always safe and inclusive spaces for everyone."