Fitbit Users Urged To Stop Wearing Smart Watch Over Burn Fears

Fitbit users have been told to stop wearing one of the brand's products after fears the watch could overheat and cause burns.

More than 100 Fitbit users have reported burns by one model, after the batteries within the device overheated, says the US Consumer Product Safety Commission.

Users have therefore been advised to stop using the wearable immediately and to contact Fitbit as soon as possible for a refund.

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The recall applies only to the Ionic range, with the CPSC explaining: "Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299 (£224).

"Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices."

The statement continued: "Fitbit has received at least 115 reports in the United States (and 59 reports internationally) of the battery in the watch overheating with 78 reports of burn injuries in the United States including two reports of third-degree burns and four reports of second-degree burns (and 40 reports of burn injuries internationally)."

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The watch was sold in a selection of different colours - slate blue/burnt orange, charcoal/smoke grey and blue grey/silver grey - between September 2017 and December 2021, including a special edition Adidas branded style.

Over on the Fitbit website, a statement explains: "The health and safety of Fitbit users is our highest priority. We are taking this action out of an abundance of caution for our users. We will offer a refund to Fitbit Ionic customers.

"This recall is specific to Fitbit Ionic devices. It does not impact any other Fitbit smartwatches or trackers. If you own a Fitbit Ionic, please stop using your device."

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The page also includes a FAQ section for customers, which explains how consumers can get a refund. You can find more here.

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