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Love is Blind fans were promised a live reunion on April 16 at 5pm PT (1am GMT), which never came.
What happened to be Netflix's second-ever live TV event - after Chris Rock's Selective Outrage - turned out to be a massive disaster, after huge delays meant that all that fans could do was watch an endless loading screen.
Not ideal.
The streaming service has been forced to apologise for the incident, which saw users wait over an hour and a half to watch their show.
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"To everyone who stayed up late, woke up early, gave up their Sunday afternoon… we are incredibly sorry that the Love is Blind Live Reunion did not turn out as we had planned," Netflix said.
"We're filming it now and we'll have it on Netflix as soon as humanly possible.
"Again, thank you and sorry."
Fans were fuming with the platform, as writer Caitie Delaney tweeted: “Netflix f***ing up this Love Is Blind reunion so badly has forced me to sit silently and reflect on my life for the last 23 minutes and I do NOT like what I’m seeing.”
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Actor Kevin Fredericks added: “Somebody who got laid off from Netflix did this before Love Is Blind went live.”
Another fan wrote: “Me pretending like I don’t care about the Love Is Blind reunion so it loads.”
Tyla has contacted Netflix for comment.
For those unaware of the show's premise, it sees a group of 'singles who want to be loved for who they are, rather than what they look like', sign up for a 'less conventional' dating experience. After spending hours talking in the 'pods', they 'meet the person they want to spend the rest of their lives with...without ever having seen them'.
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"With no distractions from the outside world, the singles talk to a stream of potential love interests and when a meaningful connection is made, they propose and then lay their eyes on their fiancé for the first time," the season four synopsis reads.
"Engaged and back in the real world, as the couples plan their wedding day, they will quickly discover whether they can turn their emotional connection into a physical one, before the fast-approaching ceremony.
"Hosted by Nick and Vanessa Lachey, this addictive series will uncover whether looks, race or age do matter, or if love really is blind."
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Love is Blind season four is available to stream on Netflix now.
You can also catch up with the previous seasons as well.
Featured Image Credit: NetflixTopics: Love Is Blind, Netflix, TV And Film