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A video has been released capturing the devastating moment a dementia-hit care home resident breaks down in tears after being told her daughter couldn't come inside for a hug, and it is absolutely heartbreaking.
Tracy Gothard, 51, went to visit her mother Doreen Morris, 85, who can be seen with a big smile on her face after seeing her daughter outside her nursing home in Bradford. However, when she motions for Tracy to come inside, happiness quickly turns to misery when she's told it's not allowed "because of that nasty bug."
Tracy asks her mum to "blow her a kiss" but the pensioner instead breaks down in tears.
Mum-of-two Tracy has now released the video in order to try and change the "unhealthy" rules around care home visits.
She said: "When my mum comes out she just wants to hug me and put her arms around me, and I want to do the same. Because of her dementia she doesn't understand why we can't, which is what you can see in the video - she wants me to go inside.
"It's heartbreaking to see her react like that, I feel exactly the same as her as well, I want to go in and give her a cuddle."
Tracy added: "My mum had a life before all this, she would go out all the time, she would dance, see family and have a good time, now all that is gone. She's like a prisoner in her own home."
Suggesting that there is a "problem with the system", Tracy believes at least one family member should be tested for the virus, who would then be permitted entry to the home to see their loved one.
"I think that is the best way around this, we need to start seeing our elderly people again one way or another," she said. "If workers at these care homes can have a test then enter then I don't see why I can't too. I understand safety is paramount but we need to strike a balance at the same time. My mum is deteriorating quickly, she's very depressed and anxious over what's going on, although she doesn't fully understand why."
What's even more sad is that the window meeting between Tracy and Doreen, who has been at the home two years, was their first one since August, when Bradford was placed under tier three restrictions.
Let's hope Doreen and her family can be reunited soon.
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