Lockdown saw many of us desperately trying to style our own hair, with trips to the hairdressers being much appreciated when we were finally allowed to venture outside.
However, one poor woman found her hair being left in such a state by one hair stylist, she had to take the drastic measure of using pliers to remedy her 'do.
Mali Ratcliffe, 23, decided to make an appointment at an independent hairdressers (which she has chosen not to name) to treat herself to 20 inch hair extensions in order to transform her shoulder-length locks.
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But when Mali, who lives in Staffordshire, visited the salon, she was left so horrified by her 'botch job' that she refused to leave the house.
The mortgage loan processor claims the new extensions left gaps in her head and instead of being made from real hair attached with nano beads, that aren't visible under the hair, plastic hair extensions were attached with larger beads.
"The hairdresser didn't show me the back of my hair when it was finished and she plaited it before I left," Mali explained.
"My boyfriend picked me up, boys wouldn't usually notice but he said straight away that something wasn't right.
"As soon as I got home I realised how bad they looked.
"I straightened it and I was mortified. It wasn't the quality she said it was because it wasn't even hair, it was half hair, half plastic so as soon as I applied heat, it frazzled.
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"I just couldn't believe what I'd done to my hair. I just cried.
"I kept them in for around a week but in the end I asked my friend to help me get them out so we used a pair of pliers which was painful."
Mali booked the appointment after seeing advertisements for the hairdressers on Facebook. When she tried to contact the stylist who did her extensions, she found she had been blocked.
She explained that her co-workers were stunned when she showed them the results of her extensions, and couldn't believe she'd paid £150 for such a shoddy job.
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"I hadn't had my hair done in over a year and I'm a key worker so I thought I needed a treat," Mali said.
"I was supposed to get small nano beads because my hair is so thin but she fitted bigger micro beads which you could see at the root.
"I'd expected to go to work and show everyone how amazing my hair looked but I had to wear it up in a bun.
"When I showed people, they were just in shock. Their reactions were awful.
"They couldn't believe I'd spent so much money on them when they looked so horrendous."
Thankfully, Mali's hair is back to the long luscious locks she had always wanted - at a cost.
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"I sent some photos to another hairdresser and she booked me in straight away to sort it out," she said. "But now I'm £500 out of pocket because I had to pay to get it fixed as well."
It's enough to put you off hair extensions!
Topics: Life News, Beauty, Hair, Real Life