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IKEA Is Buying Back Its Old Furniture From Customers

IKEA Is Buying Back Its Old Furniture From Customers

They're the affordable homeware giants who do genius collabs and a mean line in meatballs.

Now, just when we thought we couldn't love IKEA anymore, the Swedish chain is buying back customers' old and unwanted furniture in the name of sustainability.

The new 'Buy Back' initiative, launching 27th November, will see IKEA stores in the UK and Ireland offer to buy back unwanted IKEA furniture from customers.

From 27th November, IKEA UK and Ireland stores will offer to buy back unwanted IKEA furniture from customers (Credit: IKEA UK / Instagram)
From 27th November, IKEA UK and Ireland stores will offer to buy back unwanted IKEA furniture from customers (Credit: IKEA UK / Instagram)
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In exchange, customers will receive a voucher with no expiry date, to encourage customers to only purchase new items when they really need something.

The unwanted items will then be resold in stores as second hand, giving a new lease of life to IKEA products and creating easy and affordable solutions to help people live a greener life.

We don't know about you, but we're sold on the idea of unloved furniture going to customers who can give it a new home.

Customers will receive a voucher in exchange, with no expiry date (IKEA UK / Instagram)
Customers will receive a voucher in exchange, with no expiry date (IKEA UK / Instagram)
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The scheme's November launch date coincides with the busy shopping period of Black Friday, and IKEA are hoping the initiative encourages customers to think about what they don't need rather than what they do need.

Depending on the condition of the furniture traded in, the voucher given in exchange could be worth as much as 50 per cent of the original price.

The multinational change hopes the scheme will encourage a greener and more sustainable lifestyle (IKEA UK / Instagram)
The multinational change hopes the scheme will encourage a greener and more sustainable lifestyle (IKEA UK / Instagram)

Here's the breakdown:

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  • As new - no scratches: 50% of the original price
  • Very good - minor scratches: 40% of original price
  • Well-used - several scratches: 30% of original price

Anything that cannot be sold will be recycled.

Peter Jelkeby, Country Retail Manager and Chief Sustainability Officer IKEA UK & Ireland, commented: "Sustainability is the defining issue of our time and IKEA is committed to being part of the solution to promote sustainable consumption and combat climate change.

What a genius initiative! (Credit: IKEA UK / Instagram)
What a genius initiative! (Credit: IKEA UK / Instagram)
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"With the launch of Buy Back we are giving a second life to many more IKEA products and creating more easy and affordable solutions to help people live more sustainably. It is an exciting step forward in our journey towards becoming a fully circular and climate positive business by 2030."

Customers wanting to sell back their old IKEA furniture simply need to visit IKEA.co.uk and submit items for consideration by filling out a simple online offer request.

The tool will automatically generate a preliminary offer and customers will then be invited to bring the fully assembled product and preliminary offer to the Returns & Exchanges desk in their nearest store, where they will then receive an IKEA refund card to spend in store.

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The refund card will have no expiry date in order to encourage customers to only purchase new items when they really need something.

Products eligible for Buy Back include: Dressers, office drawer cabinets, small structures with drawers, display storage and sideboards; Bookcases and shelf units; Small tables; Multimedia furniture; Cabinets; Dining tables and desks; Chairs and stools without upholstery; Chests of drawers; Children's products excluding baby items and PAX accessories.

Featured Image Credit: Pixabay

Topics: Life News, Home, Life, Interiors

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Mary-Jane Wiltsher

Mary-Jane Wiltsher is a freelance lifestyle and culture journalist. Elsewhere she writes for Stylist, Euronews, PHOENIX and What We Seee.