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Tesco issues two-week warning to Clubcard holders

Rhiannon Ingle

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Tesco issues two-week warning to Clubcard holders

Featured Image Credit: Newscast/Universal Images Group/NurPhoto/Getty Images

Tesco. It's the home of the meal deal, groceries galore and, of course, the famous Clubcard.

Now, more than 20 million people in the UK have a Tesco Clubcard either downloaded on their phone, nestled in their wallet or attached to their keys, which allows savvy shoppers to receive major discounts and accumulate points they can later redeem for store vouchers.

However, the supermarket giant has since issued Brits with a two-week warning which could save families all over millions.

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If you've collected a wad of Clubcard vouchers then you may want to check the expiration date, as £16m worth of them are set to expire at the end of the month.

The vouchers which were first issued in November of 2021 and will no longer be valid by next Thursday (30 November).

Emma Botton, Tesco Group Customer Director, told Tyla: "We want to help customers’ household budgets stretch further right now and Clubcard is the best way to get great value with Tesco.

"With more than £16m worth of Clubcard vouchers due to expire at the end of November, we’re reminding customers to spend them now – or even use them to get ahead with some early Christmas shopping."

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Tesco’s gentle reminder comes as more than £100 million of new ones are set to land in customers letterboxes or mobile apps from 30th October with vouchers issued every three months in February, May, August and November.

Over £16m worth of Tesco Clubcard vouchers will expire at the end of the month. Credit: Newscast / Contributor / Getty Images
Over £16m worth of Tesco Clubcard vouchers will expire at the end of the month. Credit: Newscast / Contributor / Getty Images

The warning comes after Tesco introduced 'magic tills' to help speed up the checkout process for customers, which simplified the process by removing the need to scan individual items.

Instead, shoppers just pop their haul down at the till, and everything suddenly appears on the screen in front of you.

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Sarah Quiggin, Head of Store Customer Experience, said: "This is about cutting out some of the challenges around scanning.

"Sometimes there can be issues with certain barcodes and products.

"The alert for an 'unexpected item in the bagging area' is a classic one that customers get frustrated about, understandably.

"With the 'no-scan' tills, you turn up to the checkout and you pay."

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Staff have to make sure they’re restocking shelves with total accuracy for the new approach to work, as if something is placed in the wrong area of the shop, the technology will assume they have picked up what is supposed to be there.

The system has been introduced in Hammersmith, London, at a shop located beneath a set of luxury apartments.

Well, hopefully that'll put an end to the dreaded 'UNEXPECTED ITEM IN THE BAGGING AREA' chaos once and for all.

Topics: UK News, Tesco, Money, Shopping, Life, Food and Drink

Rhiannon Ingle
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