Furious Netflix users are ‘reporting’ platform over ‘horrible’ new update
Topics: Entertainment, Netflix, Social Media, TV And Film
Mia Williams
Featured Image Credit: Getty Stock Images
Topics: Entertainment, Netflix, Social Media, TV And Film
If you’re an avid user of Netflix, you may have noticed a few changes to how the app looks in the past few weeks.
No, you’re not going crazy - the streaming platform is going through a major shake-up and redesign with ‘better recommendations and an improved interface,’ according to the official Netflix website.
The so-called ‘New Netflix’ began rolling out globally from 19 May, meaning a lot of people will have given it a whirl by now.
And it's safe to say some users are not best pleased.
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But what's new?
Netflix have stated that navigating the platform will now be much easier, with searching shortcuts.
There are now also responsive recommendations, which analyse what you watch, and updates in real time.
The 'My Netflix' hub has also been introduced, where you can store things you want to watch later, or pick up where you left off - all in one place.
There is also more detailed information about each film and series, because choosing from all of those options can be a bit of minefield.
Viewers can now preview a title’s synopsis, runtime, award wins, Top 10 history, and key cast.
But many users who have been given a trial don't seem too happy, with some suggesting they will even report the new changes.
One viewer on Reddit said: "It is HORRIBLE. wtf is even that?
"Once you start navigating down there is no way to go all the way up to choose series or films.
"Oh yeah. The only options you have in the new layout are Home, Series, Films, My Netflix. No categories no nothing.
"How do I change it or report it?"
Another unhappy user added: "Just opened up Netflix to this. It is so horrible and makes me actually uneasy trying to use it.
"It made me switch to find something on Prime instead. Good work, guys!"
Some people have even said they will 'take a break' from using the platform
One said: "I hate it with a burning passion. But they are fully committed to this new design, and there’s nothing anyone can say to change their minds at this point.
"The only thing they are going to pay attention to is their Daily Active Users metric, so if you want to send a message, then you just have to stop watching Netflix."
They continued: "If enough people did that, their execs just might take notice. I for one will definitely be taking a break from Netflix for a good long while."
Tyla has reached out to Netflix for comment.