Customer spots rude message on restaurant receipt after asking for ice in wine

A group of customers at a restaurant in Australia asked if they could have ice in their wine and were shocked to see a rude message about them on their receipt at the end of the meal.

One might have many objections to someone wanting ice in their wine, but the comments apparently made by waiting staff behind the scenes somehow made it onto the receipt, which was later posted to Reddit.

The receipt from The Cornish Arms in Brunswick, Victoria, read 'Terre Forti Pinot Grigio - ice in it f**king bogans'. For those not up-to-date on slang, a bogan is like the Australian version of a redneck.

It's meant to refer to someone unsophisticated or unrefined, who might do something like ask to have ice in their wine for example.

Anyhow, it's not the sort of comment you'd expect to end up on your receipt and further down the receipt there is another order for the same wine with ice in it but lacking the 'bogans' comment.

Reddit

While the serving staff reserve the right to think you're a total bogan for your order, it's not the sort of thing customers should be learning about, especially not having it printed on their receipt.

The restaurant later announced that they'd spoken to their staff over the incident and said they were 'reminded of their workplace responsibilities'.

It also said that the staff member who made the comment had owned up to it and been 'very apologetic' while the customers had accepted the restaurant's offer of a meal on the house.

It added: "Her comment in no way reflects the values of The Cornish Arms and we will continue to educate and train staff to ensure the business evolves."

This ended up on Reddit as well, where people added other details to what had been going on since the 'bogans' comment ended up on the receipt.

One said they'd been in the place for a quiz night and one of the teams had called themselves 'Ice Cube in a Pinot Grigio'.

Natalia Gdovskaia/GettyImages

Someone else said they were there and found it hilarious, promising they'd be there on the next quiz night and calling their team the 'F**king Bogans'.

Lots of other commenters rallied behind the staff member who appeared to have made the comment in the first place.

"Only a f**ken bogan would complain about being called a f**ken bogan," was another one of the comments, and in typical Aussie fashion someone responded to that by saying 'you just gave me a free license to call you a f**ken bogan' which is pretty irrefutable logic.

Someone else said calling someone a bogan was 'Australia's greatest cultural export' while others said that whatever else was going on it was 'completely unprofessional' to have had the comment end up on the receipt.

Topics: Australia, Food and Drink

Joe Harker

Joe graduated from the University of Salford with a degree in Journalism and worked for Reach before joining the LADbible Group. When not writing he enjoys the nerdier things in life like painting wargaming miniatures and chatting with other nerds on the internet. He's also spent a few years coaching fencing. Contact him via [email protected]

@MrJoeHarker