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Mum slams Aldi customer after his 'shameful' act at self checkout
Home>Life
Published 12:42 28 Nov 2023 GMT

Mum slams Aldi customer after his 'shameful' act at self checkout

She was outraged by his behaviour

Rhiannon Ingle

Rhiannon Ingle

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Featured Image Credit: Joan Cros/NurPhoto via Getty Images / Reddit

Topics: Parenting, Real Life, Shopping, Aldi

Rhiannon Ingle
Rhiannon Ingle

Rhiannon Ingle is a Senior Journalist at Tyla, specialising in TV, film, travel, and culture. A graduate of the University of Manchester with a degree in English Literature, she honed her editorial skills as the Lifestyle Editor of The Mancunian, the UK’s largest student newspaper. With a keen eye for storytelling, Rhiannon brings fresh perspectives to her writing, blending critical insight with an engaging style. Her work captures the intersection of entertainment and real-world experiences.

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Whether it's trawling the bakery section or the iconic middle aisle - it's clear many of us absolutely love a good Aldi run.

However, it seems not everyone's experience is always peachy after one shopper slammed an Aldi customer after his 'shameful' act at the self checkout counter.

Clearly stunned by the bloke's behaviour, the woman took to social media to share the situation and people couldn't believe what he got away with.

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The mum took to the Aldi Mums group on Facebook to voice her outrage.

"We went to our nearest Aldi yesterday when we went to self service checkout we noticed the amount of $178 was still on machine," she explained.

"When I approached the manager, she said it had been paid for but in fact the gentleman was packing his unpaid shopping in his car."

She added: "And people wonder why the price of food is going up, too [sic] many people stealing."

And, to make matters worse, the mum later spotted the man in the car park and heard him packing his groceries into his car while chatting on the phone.

According to the woman, he was 'bragging' about the stolen haul and 'loudly' boasting about 'how easy' it was to get away with.

"Whoever he was talking [to] about it, just said how easy it is to steal your fortnight shopping from Aldi," she went on.

One mum called out an Aldi customer after he stole $178 worth of groceries.
Christopher Furlong / Staff / Getty Images

"And whoever he was talking to [said] keep your voice down. Then he whispers call you back soon."

She added: "I wanted to go and say something, but my hubby said don’t worry."

One Facebook user hit out: "No excuse for stealing at all. Everyone is feeling the cost of supermarket prices. Shame on this guy!"

Another added: "You are lovely. Gentleman is not the word I would have used to describe him."

In a recent press release, the supermarket explained how its staff are on-hand at self checkout counters.

It read: "The rollout of self-checkouts will require store employees to support and monitor customers use of self-checkouts and assist with any issues."

An Aldi spokesperson has since told 7 News that the supermarket has security in place to combat crime.

"We have CCTV in place across all our stores as a security measure to ensure the safety of our customers and employees and also to monitor for theft," the spokesperson said.

"Any illegal activity, including theft, is acted on."

Tyla has reached out to Aldi for comment.

The bloke allegedly even bragged about the stolen food haul.
Anadolu / Contributor / Getty Images

The ordeal comes after Tesco introduced 'magic tills' to help speed up the checkout process for customers, which simplified the process by removing the need to scan individual items.

Instead, shoppers just pop their haul down at the till, and everything suddenly appears on the screen in front of you.

Sarah Quiggin, Head of Store Customer Experience, said: "This is about cutting out some of the challenges around scanning.

"Sometimes there can be issues with certain barcodes and products.

"The alert for an 'unexpected item in the bagging area' is a classic one that customers get frustrated about, understandably.

"With the 'no-scan' tills, you turn up to the checkout and you pay."

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