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However, after calling the company three times and on each occasion being told to wait, the couple were then sent a mini fridge as a replacement. But with the new fridge not even big enough to hold a pint of milk, it's safe to say the couple were not best pleased.
"It's been a nightmare and my partner was absolutely fuming," said Lauren.
Despite the irritations caused however, the couple have managed to find light in the situation.
"It's laughable now. It's becoming a bit of a joke," admitted Lauren.
With the Argos customer service team suggesting the couple bought smaller containers to store their milk - humouring the situation was all they really had left.
"I don't have any containers small enough. Luckily we have a good sense of humour."
The company later suggested the couple live off takeaways until their fridge arrived and offered them a £40 voucher and upgrade as a gesture of apology.
"We've had to eat takeaways all week and Argos have said to send in all the receipts for them to head office to look at," said Lauren.
An Argos spokesperson said: "We've contacted Lee and Lauren to apologise for their experience. We are arranging to deliver an upgraded model as a gesture of goodwill as soon as possible."
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