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A woman has told how she received a dubious-looking "branch" after ordering what she thought would be a "fabulous" light-up Christmas tree online.
Mum-of-two Paulette Alexander forked out £30 after seeing a social media advert from online homeware and fashion store Uakie. The tree was advertised as 'self-growing' and installed with lights.
However, the Dorset-based carer got a shock when she opened the package up to find a single branch inside.
The mum was impressed by the stunning social media clip, which showed a woman setting up her Christmas tree solo, using just a remote control.
Uakie's alleged product was supposed to grow up to six-foot-tall with minimum effort required. The tree looked as if it had lights pre-installed and could change at the click of a button.
Just a "five minute" set-up process could land you with a grand-looking Christmas tree without any added festive faff.
Paulette was so enthralled by the idea that she clicked straight on the link and purchased a tree from the retailer. She specifically selected the six-foot version - but it definitely didn't look like the advert in reality.
"I couldn't stop laughing", she said. "They must've taken a twig off the tree and thought I would be happy". Just a single branch in a clear plastic bag had been delivered.
Explaining what the payment process was like, the grandma said: "it said that it comes from America but after payment and email you then check and it comes up with China.
The money came straight out of my account and gave me a tracking number. It turns out it might not have even been the right tracking number.
Hermes claimed that had delivered the tree but I never got it".
Paulette was disappointed, after expecting a "fabulous remote control Christmas tree with lights".
Uakie have yet to issue Paulette a full refund.
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