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Rachel Kennedy, 19, and Liam McCrohan, 21, were initially elated to discover their usual pick of numbers, 6, 12, 22, 29, 33, 6 and 11, had been drawn for the hefty EuroMillions.
The couple had been playing the same numbers for just over a month, before they spotted them emerge on Friday night's draw.
But just before they could celebrate, the pair were left gutted when they discovered their usual ticket had not been purchased.
Rachel had previously set up her account to automatically buy a EuroMillions ticket for each draw - but when payment for Friday's ticket was attempted, the lottery account did not have enough funds.
Speaking to our friends over at LADbible, Rachel, who is a business student at Brighton University, explained: "I logged onto the app because I saw that man who called up and didn't realise he had won money but won millions, so I thought f*** it I'll do the same. It said 'Winning match on the 27th Feb'.
"I called up and the woman said, 'Yeah they're the right numbers, but you didn't put any numbers on this week' ... I forgot to play. I use those exact numbers every time, but this week I was stressed with uni work so completely forgot to buy a ticket."
Liam shared his disappointment in a tweet that has since gone viral, but despite missing out on the life-changing winnings, Rachel believes "everything happens for a reason" and hopes the money that rolled over eventually goes to someone "who desperately needs it".
He told The Sun: "I was absolutely heartbroken when we heard the man on the phone say we hadn't actually bought the ticket.
"I was already picturing our dream house and the dream car, I think I was getting a bit carried away to be fair.
"On the app it really made it look like we had won because it comes up in orange and it says winning match.
"When you looked at it and it was her usual numbers it just really looked like she had won and I got a bit carried away."
We're heartbroken for you!
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