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Couple Self-Isolating Order £50 Food Shop But Only Five Items Arrive

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Couple Self-Isolating Order £50 Food Shop But Only Five Items Arrive

Anyone who has tried to do an online food shop recently will know it's a struggle to say the least. From a lack of available delivery slots, to items being out of stock, supermarkets are under pressure.

But one self-isolating couple were stunned when they placed a £50 online order at the Co-op - and only received five items, totalling £7.

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Finn Teigen, 70 and wife Tina, 66, cannot leave the house due to underlying health conditions, so decided to place a home food order with Co-op.

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But when the £50 shop arrived, it consisted of a bag of carrots, gravy granules, squash, butter and crab sticks.

The couple, from Lewisham, managed to see the funny side and are hoping a relative will be able to drop some essentials to their door over the next few days.

Just five items arrived (Credit: SWNS)
Just five items arrived (Credit: SWNS)

"It's funny, but I was annoyed as well," said Finn.

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"We are old age pensioners - we were depending on the delivery. They gave me two bags initially, but it wasn't mine. I shouted to Tina - there were about 10 things in there that I hadn't ordered, so we sent it back.

"Later on, all of a sudden I got a text saying: 'Your food is here'. Another man turned up and handed me a small bag - it was quite funny."

While the couple have enough supplies for the time being, Finn explained he didn't know how long it would last, explaining they had even run out of dog food.

"We have some stuff for a couple of days. I have some dogs which eat fresh meat - that ran out this morning.

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The couple are hoping a family member can drop off supplies (Credit: SWNS)
The couple are hoping a family member can drop off supplies (Credit: SWNS)

"Our kids live about 50 miles away - hopefully one of them is going to come up. I'm one of those people who see the funny side of everything.

"But, underlying it all, I do worry about our food. We haven't been refunded yet. It's okay though - my pension went in today."

In a statement, Co-op said: "We're very sorry that we weren't able to fulfil our customers full order as expected.

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"The customer will receive a full refund for any items that they didn't receive.

"We, like all retailers, are currently experiencing high demand and we are working hard to make sure we keep our stores stocked and choice available for customers."

Featured Image Credit: PA

Topics: Life News, Coronavirus, Food And Drink

Lucy Devine
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